1. Information We Collect
Personal Information
- Email address and name when you create an account
- Payment information processed through our secure payment providers
- Profile information you choose to provide
Images and Content
- Reference images you upload for AI generation
- Generated images created by our AI models
- Text prompts and generation parameters
Technical Information
- Device information, browser type, and operating system
- IP address and general location information
- Usage patterns and feature interactions
- Performance and error logs
2. How We Use Your Information
Service Provision
- Process your images through our AI models to generate new images
- Maintain your account and subscription
- Provide customer support and respond to your inquiries
Improvement and Development
- Analyze usage patterns to improve our service
- Train and enhance our AI models (using anonymized data only)
- Develop new features and capabilities
Legal and Safety
- Enforce our Terms of Service and prevent misuse
- Comply with legal obligations and protect our rights
- Ensure the safety and security of our platform
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information and images:
- Encryption: All data is encrypted in transit and at rest using AES-256 encryption
- Access Control: Strict access controls ensure only authorized personnel can access your data
- Data Centers: We use secure, SOC 2 compliant data centers with physical security measures
- Regular Audits: We conduct regular security audits and vulnerability assessments
Image Processing Policy:
Your uploaded images are processed on secure servers and are automatically deleted from our processing systems within 30 days. Generated images remain in your account until you delete them or cancel your subscription.
4. Information Sharing
We do not sell, rent, or share your personal information except in the following circumstances:
- Service Providers: Trusted third parties who help us operate our service (cloud hosting, payment processing, customer support)
- Legal Requirements: When required by law, legal process, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with user notification)
- With Your Consent: When you explicitly agree to sharing for specific purposes
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-out: Opt out of certain processing activities, including marketing communications
To exercise these rights, contact us at support@seemai.app
6. Cookies and Analytics
We use cookies and similar technologies to:
- Maintain your login session and preferences
- Analyze website usage and performance
- Provide personalized experiences
- Ensure security and prevent fraud
You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
7. Data Retention
- Account Information: Retained while your account is active and for a reasonable period after cancellation
- Uploaded Images: Deleted from processing systems within 30 days, stored in your account until deletion
- Generated Images: Stored in your account until you delete them or cancel your subscription
- Usage Analytics: Anonymized data may be retained indefinitely for service improvement
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers, including using standard contractual clauses approved by relevant data protection authorities.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or through our service. The "Last updated" date at the top indicates when the policy was last revised.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@seemai.app